All products are made to order and are non-returnable.
Damaged or Defective Items
To report a damaged item, please use the following process before returning:
Take a photo of the item which clearly displays the damage and email the photo to Customer Service (firstname.lastname@example.org) along with a description of the damaged item and your order number.
Once we receive your email and assess the damage, we will be in contact with you to determine the needed outcome.